The main objective of the department is to provide Human Resources and Administrative support to the organisation. The department is comprised of three divisions: Human Resources Management, Learning and Development and Administration.

Human Resources Management

The division is responsible for developing a professional workforce for the organisation. A critical aspect of the division’s function is to ensure that the Authority has a pool of qualified professionals, who are self-motivated, self-disciplined and self-driven to meet its current objectives and future goals in human resources.

Its main areas of function are Recruitment, Employee Relations, Compensation and Benefits, Database and Information Management, Employee Engagement and Welfare, and Occupational Health & Safety. The division acts as a strategic partner providing guidance and advice to other departments in line with established policies and the law.

Learning & Development

The Learning and Development Division ensures the organisation has a pool of well-trained and competent staff to meet the organisational objectives. It seeks to empower individuals’ competency for better efficiency and delivery. It provides support, coordinates and processes learning and development interventions in line with approved policy, plan and budget. The division also monitors and evaluates these activities to ensure the organisation gets a return on its investment.

Administration

Provides administrative support and guidance to all Departments through the development, implementation and regular review of relevant procedures and policies related to the following activities: fleet Management, managing the main reception, office space and staff accommodation, coordinating staff uniform, administration of corporate telecom packages, administering service contracts, housekeeping (office cleaning) and other general administrative support.